NABFINS CSO Recruitment 2026 – Apply Online for Customer Service Officer, Telecaller Posts
NABFINS Customer Service Officer Recruitment 2026: NABFINS Limited has invited applications for the post of Customer Service Officer (CSO), Telecaller. The role mainly involves sourcing new customers, expanding the branch portfolio, identifying potential business locations, supporting customer onboarding, and collecting installments from customers on scheduled dates.
Candidates who have completed PUC/10+2 are eligible to apply. Freshers can also apply, while candidates with 1 to 3 years of experience in a similar field-based role may be preferred. Applicants must have a valid driving licence and motorcycle and should be able to read, write and speak the local language and English.
Interested candidates can send their resume to [email protected]. The last date to apply is 26 August 2026.
NABFINS Recruitment 2026 Overview
NABFINS Vacancy 2026
NABFINS has announced an opportunity for the post of Customer Service Officer, Telecaller.
The number of vacancies has not been specified in the details provided for this recruitment.
NABFINS Customer Service Officer Job Role
The primary responsibility of a Customer Service Officer is to source customers and increase the sustainable portfolio of the branch.
The CSO has to identify new business locations, source potential customers and support their addition to the branch portfolio. After disbursement, the employee is also responsible for following up with customers and collecting installments on scheduled dates.
Responsibilities
The key responsibilities of a NABFINS Customer Service Officer include:
- Sourcing of clients.
- Primary verification of client credentials.
- Conducting Compulsory Group Training.
- Data entry in CRIF.
- Data entry in CMS.
- Accompanying the Branch Manager for Group Recognition Test.
- Accompanying CSE during pre-disbursement activities.
- Ensuring disbursement.
- Generating demand.
- Following up for recovery and undertaking collections.
- Remitting collections in the bank or banks.
- Reporting demand and collection details to ABM/BM.
- Maintaining and filing documents.
Telecaller-Work From Home
- Responsible for calling existing and prospective customers from the provided database.
- Responsible for proper follow-up and maintain the conversation records.
Responsible to understand customer concern, do proper analysis of customer concern to find out the reason and educate the customer.
NABFINS Customer Service Officer Location
- Bihar
- Odisha
- Chhattisgarh
- Rajasthan
NABFINS Eligibility Criteria 2026
Candidates applying for the NABFINS Customer Service Officer, Telecaller Recruitment 2026 must meet the prescribed educational, language and field mobility requirements.
NABFINS Customer Service Officer Qualification
The minimum educational qualification is:
PUC/10+2 completed.
Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply, subject to the other eligibility requirements.
NABFINS Customer Service Officer Language Requirement
Applicants must have written, spoken and reading command over the local language and English.
This requirement is important because the role involves regular interaction with customers, branch staff and field-level operations.
NABFINS Customer Service Officer Experience
Freshers are eligible to apply for the Customer Service Officer post.
However, candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred.
NABFINS Customer Service Officer Driving Licence Requirement
A valid driving licence and motorcycle are mandatory for the Customer Service Officer role.
The job involves field visits, identifying new business locations, customer sourcing, collection and other branch-related field activities.
NABFINS Telecaller Qualification
- Qualification: Minimum qualification – PUC/10+2 completed.
- Experience: Fresher’s are eligible to apply
- Age Limit: Maximum age limit at 30 years
NABFINS Customer Service Officer Important Dates 2026
Candidates should send their application before 26 August 2026 and avoid waiting until the last day.
NABFINS Selection Process 2026
The detailed selection process has not been specified in the information provided.
Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience, field suitability and other requirements of the Customer Service Officer role.
Shortlisted candidates should follow further instructions communicated by NABFINS regarding the next stages of recruitment.
How to Apply for NABFINS Recruitment 2026?
Check the NABFINS Customer Service Officer eligibility criteria.
- Prepare an updated resume containing educational qualification and work experience details.
- Ensure that your mobile number and email address are correctly mentioned in the resume.
- Attach the updated resume to the email.
- Use a clear subject line such as Application for Customer Service Officer (CSO), Telecaller-Work From Home
- Send the application to [email protected].
- Complete the application process on or before 26 August 2026.
NABFINS Customer Service Officer Apply Online 2026
For this recruitment, interested candidates are instructed to send their resume through email.
