Biology Job Opening at Waters Corporation
Biology Job Opening at Waters Corporation
A rare chance has emerged at Waters Corporation for aspiring Field Service Engineers. This Biology job opportunity is based in Indore, India, and offers a chance to contribute to the growth of a leading specialty measurement company. Interested candidates are encouraged to apply soon.
About Waters Corporation
Waters Corporation is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, their innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. Waters collaborates with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, their passionate team of approximately 16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Job Details
- Company: Waters Corporation
- Job Title: Field Service Engineer I
- Job Locations: IN-MP-Indore, India
- System ID: 27508
- Job Family: FV – Field Service
Job Description
The Field Service Engineer will act as an ambassador for Waters, bringing the company’s products and services to market. This role requires a clear understanding of customers’ business and growth plans, converting that knowledge into solutions offered by Waters, with a primary aim of ensuring customer success. The position allows for a significant degree of flexibility, working in the field across designated territories and markets.
Key Responsibilities
- Installation, performance maintenance, troubleshooting, and support of Waters’ product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics).
- Establish and maintain effective relationships with external and internal customers ensuring their success.
- Manage customer expectations by communicating work performed and providing follow-up plans if needed.
- Ensure customer compliance regulations are followed.
- Deliver system-level training at customer sites.
- Manage service inventory according to Waters policies.
- Issue field service reports daily to document work performed.
- Maintain sound knowledge regarding technology and customers’ application demands.
- Work with the Sales team to identify future business development opportunities and needs for service contract sales.
- Ensure that quality system procedures and Health & Safety standards are adhered to at all times.
Eligibility Criteria
Education:
- Bachelor’s/Master’s Degree in Chemistry or Biology, engineering, or other science-related fields is desired. Applications with equivalent experience, training, and education will also be considered.
Experience:
- 3 years of experience with installation, performance maintenance, troubleshooting, support, and/or end-user utilization of scientific instrumentation, preferably with previous Waters product suite.
- Ability to perform effective system-level troubleshooting.
- Understanding of the scientific application workflow along with scientific software systems (CDS, SDMS, LIM, ELN).
Skills:
- Must possess a strong customer focus.
- Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs.
- Personal sense of integrity.
- Effective time management skills.
- System-level approach to problem-solving.
- Analytical mindset with a strong drive to resolve open issues.
- Excellent verbal and written communication skills.
Travel:
This is a territory-based position involving travel within the designated territory, with occasional travel to other countries for governance, local business support, meetings, and training.
Conclusion
This Biology job opportunity at Waters Corporation is an excellent fit for qualified candidates looking to make an impact in the life sciences sector. Interested applicants are encouraged to apply at the earliest to seize this chance to join a leading organization.
